TERMS & CONDITIONS

1. Introduction

Welcome to Cartify Online Ltd. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

2. About Us

Cartify Online Ltd is a UK-based ecommerce business specialising in clothing and fashion products.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

3. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent/guardian.
• The information you provide is accurate and complete.
• You will not use the website for unlawful purposes.

4. Products & Availability

We aim to display products, descriptions, colours, and sizes as accurately as possible.

However:

• Colours may vary depending on device screens.
• Product availability is subject to stock levels.
• We reserve the right to discontinue products at any time.

5. Pricing

All prices are displayed in GBP (£) unless otherwise stated.

Cartify Online Ltd reserves the right to:

• Change prices without notice
• Correct pricing errors
• Cancel orders affected by incorrect pricing

Shipping costs and applicable taxes will be shown during checkout.

6. Orders

Once you place an order, you will receive an order confirmation email.

This does not constitute acceptance of the order.

We reserve the right to:

• Refuse or cancel orders
• Limit quantities purchased
• Request additional verification

If payment has already been processed for a cancelled order, a refund will be issued.

7. Payment

We accept secure online payments through approved payment providers.

All payment information is encrypted and processed securely.

Cartify Online Ltd does not store full payment card details.

8. Shipping & Delivery

Estimated delivery times are provided for guidance only.

We are not responsible for delays caused by:

• Couriers
• Customs clearance
• Weather conditions
• Incorrect delivery information provided by customers

Customers are responsible for ensuring delivery details are accurate.

9. Returns & Refunds

Customers may request returns within 14 days of receiving their order.

Returned items must:

• Be unworn
• Be unwashed
• Have original tags attached
• Be in original condition

Non-returnable items include:

• Sale items
• Gift cards
• Personalised/custom items
• Items showing signs of use

Refunds are processed after inspection of returned items.

Original shipping fees are non-refundable unless the item is faulty.

10. Exchanges

Exchanges are subject to stock availability.

If the requested size or item is unavailable, a refund or store credit may be offered.

11. Intellectual Property

All website content including:

• Logos
• Branding
• Images
• Graphics
• Product descriptions
• Designs
• Text

remain the intellectual property of Cartify Online Ltd.

You may not reproduce, distribute, or use our content without written permission.

12. User Conduct

You agree not to:

• Use the website fraudulently
• Attempt to interfere with website security
• Upload malicious software
• Copy or exploit website content
• Use the website for illegal activities

13. Limitation of Liability

Cartify Online Ltd shall not be liable for:

• Indirect losses
• Loss of profits
• Business interruption
• Delays outside our control
• Technical website interruptions

Our maximum liability shall not exceed the amount paid for the purchased product.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.